Harman Audio Reviews

No support, no help. Quality of products is not worth the price. Instead of helping you fix the issue they pushing you to buy new products / spare parts

Ordered an item - an adapter used for AKG mics in professional environment - and received shipping confirmation. In the email I was informed I'd receive by a particular date. Again, only professionals would be ordering this item which means we generally don't have time for ambiguity and tinkering around wondering where our orders are. Try to track the package via their website, "No info available. Come back soon!" Their site says it shipped via UPS but it isn't a UPS tracking number. Contact support when the arrival date comes and goes and they have no idea where the item is or what the status of the order is. "We'll send you an email within 48 hours with more information..." Really? You could've put this in an envelope with a standard postage stamp it's that small of an item. This has been an AWFUL experience with this company - I buy A LOT of audio equipment both consumer and professional and I will shy away from anything Harman in the future.

Does not follow EU regulations. Prepare for legal action to enforce your rights!

Volgt EU wetgeving niet. Gerechtelijke stappen nodig om je rechten af te dwingen!

AWFUL experience. Ordered a Xmas gift at the beginning of December which they failed to tell me was out of stock. When the product wasn't delivered by the expected date, I called multiple times, since no one got back to me by the time they said they would (Thanks Jay! Thanks Alvin!)--and was on hold for each call well over an hour, then proceeded to talk/ be placed further on hold each time for an additional hour. We are now talking about 6-7 hours of my life I'll never get back, I don't have a Xmas gift, and no time to replace it. WOW.This is THE WORST customer service. Harman Audio has turned what should be a joyous occasion into a nightmare. STAY AWAY.

Tried their headphone. It was just okay not superb quality. Beats have the excellent quality than these